FAQ

Frequently Asked Questions (FAQ)

1. How do I book a flight?

To book a flight, simply visit our homepage, enter your travel details such as departure and arrival cities, travel dates, and the number of passengers. Click on "Search" to view available flights, and follow the prompts to complete your booking.

2. Can I modify my booking?

Yes, you can modify your booking by contacting our customer support team. Please note that changes are subject to the airline’s policies, and additional fees may apply.

3. What is your cancellation policy?

Our cancellation policy varies by airline and hotel. For flight cancellations, please check the specific airline’s policy. For hotels, cancellation terms are indicated at the time of booking. Refer to our Refund Policy for more details.

4. How do I check the status of my booking?

You can check the status of your booking by logging into your account on our website. Alternatively, you can contact our customer support team for assistance.

5. Are there any hidden fees?

No, we are committed to transparency. Any applicable fees will be clearly stated during the booking process, so you’ll know exactly what you’re paying for.

6. How can I contact customer support?

You can reach our customer support team via email at support@akayk.com. We are available 24/7 to assist you with any inquiries.

7. Do I need travel insurance?

While travel insurance is not mandatory, it is highly recommended to protect yourself from unforeseen circumstances such as trip cancellations, medical emergencies, or lost luggage. We suggest reviewing your options before traveling.

8. What payment methods do you accept?

We accept various payment methods, including credit cards, debit cards, and digital wallets. All transactions are secured for your peace of mind.