Refund Policy

Travel Refund Policy for Akayk Travels

At Akayk Travels, we strive to provide a seamless travel experience. However, we understand that plans can change. This Refund Policy outlines our guidelines regarding cancellations and refunds.

1. Cancellation Requests

To request a cancellation, please contact our customer support team at least 24 hours before your scheduled departure. Cancellations made within 24 hours of departure may not be eligible for a refund.

2. Refund Eligibility

Refund eligibility depends on the type of booking:

• Flights: Refunds for flight cancellations are subject to the airline's cancellation policy. Please check with the airline for specific terms.
• Hotels: Refunds for hotel reservations depend on the hotel’s cancellation policy. Reservations made on a non-refundable basis are not eligible for refunds.
• Car Rentals: Car rental cancellations are subject to the rental agency’s policies. Please refer to their terms for details.

3. Processing Time

Once your cancellation request is approved, refunds will be processed within 7-14 business days. The refund may take longer depending on your bank or payment method.

4. Non-Refundable Fees

Please note that certain fees, such as booking fees or service charges, are non-refundable.

5. Contact Us

If you have any questions or need assistance with your cancellation, please contact us at:

Email: support@akayk.com